Refund Policy

Satisfaction Guarantee

As a consumer, you have a 30-day right of withdrawal when shopping with us. The withdrawal period expires 30 days after you receive your order.

This means that you have 30 days from the date you receive your order to notify us that you wish to withdraw from your purchase. You can do this by emailing us at info@pagesoflife.com.

You may also use the standard withdrawal form, which can be found at the bottom of our Terms & Conditions.

You cannot exercise your right of withdrawal simply by refusing to accept delivery without also notifying us.

If you wish to withdraw from a purchase where a free gift was included with your order, the entire order must be returned. Alternatively, you may keep the free gift and receive a refund for the difference.

Returns

Once you have notified us that you wish to withdraw from your purchase, you have 14 days to return the item to us.

You are responsible for the cost of returning the package and for any damage that occurs during return shipping. This means that you bear the risk for the item from the time it is delivered to you until we receive it back.

When returning an item, you are responsible for ensuring that it is securely and appropriately packaged. To help us process your return more quickly, we recommend including a copy of your order confirmation in the package.

If you wish to return an item to us, we can assist you with a return label. The return shipping cost will then be deducted from your refund.

To withdraw from your purchase, please email us at info@pagesoflife.com.

You cannot exercise your right of withdrawal simply by refusing to accept delivery without clearly notifying us.

Please note: Products and orders cannot be refunded or returned during sales periods, special promotional campaigns, or when special discounts have been applied.

Condition of Returned Items

You are only liable for any reduction in the value of the item resulting from handling beyond what is necessary to establish the nature, characteristics, and functionality of the item. In other words, you may inspect the item in the same way as you would in a physical shop.

If the item shows signs of use or damage beyond what is described above, it will be considered used. This means that if you withdraw from your purchase, you may receive only a partial refund or no refund at all, depending on the item's commercial value when we receive the return.

To receive a full refund, you may therefore inspect the item during the 30-day withdrawal period, but it must not show clear signs of use.

We recommend returning the item in its original packaging. If the original packaging is missing, this may result in a reduction in the value of the item.

Refunds

If you withdraw from your purchase, we will refund the amount you have paid to us. If the value of the item has been reduced due to handling for which you are responsible, this reduction will be deducted from the refund.

When exercising your right of withdrawal, we will refund all payments received from you, including delivery costs. This does not include additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option offered by us.

The refund will be processed without undue delay and no later than 14 days from the date on which we receive notification of your decision to exercise your right of withdrawal.

Refunds will be made using the same payment method used for the original transaction unless you have expressly agreed otherwise.

We may withhold the refund until we have received the returned item or until you have provided documentation showing that the item has been returned, whichever occurs first.

Once your return has been received and inspected, we will send you a confirmation email. We will also notify you by email when your refund has been approved.

If your return is approved, the applicable purchase amount will be refunded to your original payment method.

Return Shipping

To return your product, please contact us at info@pagesoflife.com.

You are responsible for paying the costs associated with returning the item.

We recommend using a tracked shipping service when returning your package. We cannot guarantee that we will receive a returned package that is sent without tracking.